Now Accepting All Major Connecticut Insurance

Insurance

Nutrition care your insurance can cover

Many plans cover visits with a registered dietitian, often as preventive care with no copay or deductible. We check your benefits before your first visit and tell you what to expect before you’re billed.

95% of our patients pay
$0
per visit
Plans we accept

Check your coverage in three steps

1

Find your plan

Pick your insurance company below to see how it usually covers nutrition visits.

2

Make a quick call

Call the Member Services number on your card and ask the questions we list for your plan.

3

Book a free inquiry call

Our Practice Administrator reviews your card with you and explains what we typically see for your plan.

How nutrition visits are covered

We bill the codes that match your visit and what’s documented in your care. Which benefit applies decides what you pay.

Preventive benefit

Usually $0

Under the Affordable Care Act, many plans cover preventive nutrition counseling with no copay or deductible. When your visit qualifies, we bill it this way so you get the full benefit.

Medical benefit

Cost-share may apply

If your visit doesn’t qualify for preventive coverage, it’s billed under your medical benefits instead. A copay, coinsurance, or deductible may apply.

Find your plan

Select your insurance company to see how it usually covers nutrition visits.

Anthem BCBS

Commercial plans
Covered diagnoses

Preventive dietary counseling (Z71.3), weight management, obesity, and family history of cardiovascular disease.

Visits per year

PPO plans: often unlimited (except some self-insured, out-of-state, or restricted plans). HMO plans: you may be told 3 visits, but more may be covered with a documented qualifying condition such as obesity or family history of heart disease.

Referral

Most plans: none needed. HMO plans may need one; check the back of your card.

Watch for

Self-insured or out-of-state Anthem plans may limit coverage. Some HMO plans restrict visits unless preventive or specific conditions are documented.

Ask Member Services
1
Does my plan cover nutrition counseling or Medical Nutrition Therapy with a dietitian? Ask about preventive coverage under ACA guidelines.
2
How many visits are covered? If they say 3, ask whether more are available for weight management or family history of heart disease.
3
Do I need a referral?
4
Are telehealth visits covered?
5
Will I owe a copay, deductible, or coinsurance?
Call your insurance now
Anthem doesn’t have one main member line in Connecticut. Each plan has its own Member Services number, printed on the back of your card.
Codes they may ask for
CPT 97802, 97803, 99404 · Diagnosis Z71.3, Z68.30

Aetna

Commercial plans
Covered diagnoses

Preventive dietary counseling (Z71.3).

Visits per year

10 preventive visits per year. If your BMI is 30 or higher, you may qualify for 16 more. After preventive visits run out, more visits may be billed medically.

Referral

Most plans: none needed. HMO plans may need one; check the back of your card.

Watch for

Some HMO plans require referrals. Self-funded plans may have limited coverage. Once preventive visits run out, medical billing may apply with out-of-pocket costs.

Ask Member Services
1
How many preventive nutrition visits are covered?
2
My BMI is 30 or higher. Am I eligible for 16 extra visits?
3
Do I need a referral?
4
If preventive visits run out, will medical visits be covered?
Call your insurance now
Call Aetna · 1-800-872-3862
Aetna’s main line, open 24/7. They’ll route you to Member Services. The number on the back of your card goes straight to your plan.
Codes they may ask for
CPT 97802, 97803, 99404 · Diagnosis Z71.3, Z68.30

UnitedHealthcare

Commercial plans
Covered diagnoses

Preventive coverage often applies if you have a BMI of 25 or higher, cardiovascular risk factors (such as high cholesterol, high blood pressure, or family history of heart disease), or diabetes or prediabetes.

Visits per year

If you meet the criteria, preventive visits are often unlimited or frequent. Without them, visits may be billed medically and a copay or deductible may apply.

Referral

Most plans: none needed. HMO plans may need one; check the back of your card.

Watch for

Self-funded employer plans set their own rules. Without a qualifying factor, coverage defaults to medical billing.

Ask Member Services
1
Do I qualify for preventive nutrition coverage? (BMI 25+, heart disease risk factors, diabetes or prediabetes)
2
Are visits unlimited or limited to a schedule, such as every two weeks?
3
What happens if I don’t qualify for preventive coverage?
Call your insurance now
Call UnitedHealthcare · 1-800-650-5826
UnitedHealthcare’s main line. Plans through an employer often have their own number on the back of your card, which is fastest.
Codes they may ask for
CPT 97802, 97803, 99404 · Diagnosis Z71.3, Z68.30

Cigna

Commercial plans
Covered diagnoses

Preventive coverage is broad: weight management, obesity, cardiovascular risk, and diabetes.

Visits per year

You may be told 3 visits. When visits qualify as preventive, many plans allow more with no copay or deductible.

Referral

Most plans: none needed. HMO plans may need one; check the back of your card.

Watch for

Self-funded plans vary. Representatives may not mention preventive coverage unless you ask.

Ask Member Services
1
Is preventive code 99404 covered?
2
If I’m told 3 visits, are more covered under preventive benefits?
3
Do I need a referral?
4
Will I owe a copay, deductible, or coinsurance?
Call your insurance now
Call Cigna · 1-800-997-1654
Cigna Customer Service, open 24/7. The number on the back of your card goes straight to your plan.
Codes they may ask for
CPT 97802, 97803, 99404 · Diagnosis Z71.3, Z68.30

ConnectiCare

Commercial plans
Covered diagnoses

Preventive dietary counseling (Z71.3), weight-related diagnoses, and cardiovascular risk factors.

Visits per year

2 to 4 visits. If your BMI is over 30 and your plan allows it, you may qualify for 12 more.

Referral

Most plans: none needed. HMO plans may need one; check the back of your card.

Watch for

Self-insured plans may limit coverage.

Ask Member Services
1
How many visits do I have with CPT codes 97802 and 97803?
2
Which diagnoses are covered under those codes?
3
My BMI is over 30. Do I qualify for 12 additional visits with CPT code 99404?
4
Do I need a referral?
5
Are telehealth visits covered?
6
Will I owe a copay, deductible, or coinsurance?
Call your insurance now
Call ConnectiCare · 800-251-7722
Or use the Member Services number on the back of your card.
Codes they may ask for
CPT 97802, 97803, 99404 · Diagnosis Z71.3, Z68.30

Medicare

Medicare & Medicare Advantage
Covered diagnoses

Only two: diabetes, or chronic kidney disease (not on dialysis). No exceptions.

Visits per year

3 fully covered visits per year. More are covered only with a second MD or DO referral showing a change in your condition.

Referral

Always required, and it must come from an MD or DO (not an APRN or PA).

Watch for

Without diabetes or CKD, nutrition visits aren’t covered; our private pay rate is $100 per visit. Representatives often give incorrect information, so check Medicare.gov: Medical Nutrition Therapy. Dietitians are advocating to expand coverage through the Medical Nutrition Therapy Act and the Treat and Reduce Obesity Act.

Ask Member Services
1
Am I covered for nutrition therapy for diabetes or chronic kidney disease?
2
How many visits are covered?
3
What are the referral requirements?
Call your insurance now
Call 1-800-MEDICARE
For Original Medicare. If you have a Medicare Advantage plan, call the number on the back of your card instead.
Codes they may ask for
CPT 97802, 97803, 99404 · Diagnosis Z71.3, Z68.30

HUSKY / Medicaid

Connecticut Medicaid
Covered diagnoses

A qualifying diagnosis must be on your referral, such as diabetes, hypertension, high cholesterol, obesity, CKD, malnutrition, anemia, or an eating disorder. See the full list (PDF).

Visits per year

3 visits per calendar year, no exceptions.

Referral

Required for every visit, and it must include a covered diagnosis.

Watch for

Preventive-only counseling isn’t covered unless it’s tied to an approved diagnosis. If you need more care, our private pay rate is $100 per visit.

Ask Member Services
1
Does my plan cover nutrition counseling?
2
How many visits per year?
3
Which diagnoses qualify?
4
What are the referral requirements?
Call your insurance now
Call HUSKY Health · 800-859-9889
HUSKY Health Member Services, Monday–Friday.
Codes they may ask for
CPT 97802, 97803, 99404 · Diagnosis Z71.3, Z68.30

My plan isn’t listed

General guide
Covered diagnoses

Many plans cover preventive nutrition counseling (Z71.3) under the Affordable Care Act. If yours doesn’t, we can check your medical coverage.

Visits per year

Anywhere from 3 visits per year to unlimited. Medicare and Medicare Advantage plans tend to be the most restrictive.

Referral

Varies by plan. Ask Member Services.

Watch for

Coverage can differ even between plans from the same company.

Ask Member Services
1
Does my plan cover nutrition counseling or Medical Nutrition Therapy with a registered dietitian?
2
How many visits are covered each year?
3
Do I need a referral or prior authorization?
4
Which diagnosis codes are covered? (Ask about Z71.3 and Z68.30)
5
Are telehealth visits included?
6
Will I owe a copay, deductible, or coinsurance?
7
Are there any exclusions I should know about?
Call your insurance now
Call the Member Services number on the back of your insurance card. It connects you directly to your specific plan.
Codes they may ask for
CPT 97802, 97803, 99404 · Diagnosis Z71.3, Z68.30

This is a general guide. Benefits vary by plan, even within the same company. Always confirm with Member Services before your appointment.

If your visit isn’t covered

Without nutrition benefits or a qualifying diagnosis, a visit may count toward your deductible, carry a copay or coinsurance, or be denied. We tell you as soon as your claim is processed, so there are no surprise bills.

Private pay rate
$100
per visit

Common questions

Do you offer virtual appointments?

Yes. We offer telehealth and in-person visits, and most plans cover both. Confirm during your benefits call.

Do I need a referral?

Most plans don’t require one. Medicare, Medicare Advantage, and HUSKY always do. Your provider can fax it to 860-498-9703.

Can you help me check my coverage?

Yes. Book a free inquiry call and we’ll walk through what we typically see for your plan. The call isn’t a guarantee of coverage.

Before your first visit

48-hour cancellation

Cancel or reschedule at least 48 hours ahead to avoid a $50 late fee.

Card on file

A card is required to hold your appointment. If it isn’t added within 24 hours, the appointment may be canceled.

Book ahead

We recommend booking 3–10 recurring sessions. You can always cancel with notice.

Forms before your visit

Intake forms must be completed in advance, or your session may be rescheduled.

Not sure what your plan covers?

Book a free 15-minute call. Our Practice Administrator will review your insurance card with you and match you with the right dietitian.

Schedule a Free Inquiry Call

New East Hartford Location Coming July 1st, 2026